Reservation Policy

Reservation Policy

You must wire the tour payment including USD 40 (one time visa fee) to the Bhutan National Bank through one of their certified international partners with the Bhutanese tour operator specified as the ultimate beneficiary.

Tour Cancellation Policy

Deposit of 50% at time of booking and balance payment no later than 45 days prior to arrival.

(No credit Facility, No Credit Cards Facility for tour payments)

  • 10% charges for the tour cancelled before 45 days of arrival date.
  • No refund for less than 15 days of arrival date and for any change of itinerary.

Hotel Cancellation Policy

  • 50 % charges applicable if cancelled within 45 days prior to arrival date.
  • 75 % charges applicable if cancelled for less than 45 days prior to arrival date.
  • 100 % charges applicable for last minute cancellations/ no show.

*The above policy doesn’t apply to the luxury hotels. If you are using luxury hotels, please check with us, as different luxury hotels have their own cancellation policy.

Flight Cancellation Policy

Airlines shall be entitled to make refund either to the person named in the ticket, or to the person who has paid for the ticket upon presentation of satisfactory proofs.

Cancellation refunds after date of ticket issue:
  • Within 40 days is 90% refundable
  • Within 15 days is 75% refundable
  • Within 7 days is 50% refundable
  • 7 days and below NO refunds

*For above refund measures kindly note that documentation charge applicable.


About us

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Contact info

Olakha, Above Ariya Hotel
Phendhey Khagzang, 5th Floor
Buidling No.: 10, Thimphu, Bhutan
Email: gatewaystobhutan@gmail.com
Skype: +97577764008